‘Yo soy la única burra’ [I’m the only dumb one]. Not Anymore.  An Intersectional Approach to Digital Inclusion

Claudia Silva; Adolfo R. Mora; Joseph D. Straubhaar

doi:10.5294/pacla.2023.26.4.7

Autores

Claudia Silva Autor Instituto Superior Técnico https://orcid.org/0000-0002-5334-3424
Adolfo R. Mora Autor Schreiner University https://orcid.org/0000-0001-7693-4203
Joseph D. Straubhaar Autor The University of Texas at Austin https://orcid.org/0000-0001-8285-1498

DOI:

https://doi.org/10.5294/pacla.2023.26.4.7

Palavras-chave:

Gênero, classe, interseccionalidade, tecnologia, exclusão digital, inclusão digital

Resumo

Este artigo aplica a teoria da interseccionalidade para analisar os desafios e os sucessos das comunidades vulneráveis no desenvolvimento do tecnocapital, uma forma de capital cultural que influencia a adoção e o uso da tecnologia pelas pessoas. Por meio de métodos etnográficos, como observações participantes e entrevistas com um grupo de latinas estadunidenses da classe trabalhadora na região central do Texas, este artigo tem como objetivo explorar por que os programas de inclusão digital devem ir além do primeiro e do segundo níveis da exclusão digital. Nossas descobertas mostram que esse grupo de mulheres enfrentou barreiras exclusivas para a inclusão digital, incluindo habilidades, tempo, percepção de autoexclusão e insegurança. Mesmo quando tinham acesso à Internet, aos dispositivos e aos conhecimentos, elas sentiam que não tinham as habilidades necessárias para gerenciá-los, o que refletia a complexa dinâmica familiar de gênero. Uma etnografia de dois anos com uma organização sem fins lucrativos que atende jovens e pais do bairro revelou que até mesmo essa organização tinha dificuldade em reconhecer as várias questões interconectadas decorrentes de gênero, papéis domésticos e idade, bem como outros tipos de problemas enfrentados por imigrantes latinos de classe média em um grande enclave urbano. Entretanto, a análise interseccional realizada pela autora principal, enquanto trabalhava para essa organização, permitiu que ela visse e tomasse decisões melhores para atender às necessidades dessas mulheres em termos de inclusão digital e educação dos pais.

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Biografia do Autor

Claudia Silva, Instituto Superior Técnico

Cláudia Silva is a Postdoctoral Research fellow at M-ITI (Madeira Interactive Technologies Institute). She received a PhD in Digital Media from the New University of Lisbon within the context of the University of Texas at Austin-Portugal international doctoral program (May, 2016). For her doctoral dissertation, she worked with Latino communities in Austin, Texas, during four years, conducting ethnographic work and teaching different age groups how to create location-based storytelling. In Portugal, she has worked as an Arts Journalist for the national Portuguese newspaper Público. Cláudia has also published in the newspaper Folha de São Paulo, and in other regional and local Brazilian publications. She received a MA in Journalism from the New University of Lisbon, in Portugal (2009), and a BA in Social Communication (Journalism) from the Catholic University of Minas Gerais, in Brazil (2005). Her research interests are on digital media, locative media, location-based storytelling and mobile media, underserved and local communities, new technologies applied into social innovation and journalism.

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