‘Yo soy la única burra’ [I’m the only dumb one]. Not Anymore.  An Intersectional Approach to Digital Inclusion

Claudia Silva; Adolfo R. Mora; Joseph D. Straubhaar

doi:10.5294/pacla.2023.26.4.7

Autores/as

Claudia Silva Autor/a Instituto Superior Técnico https://orcid.org/0000-0002-5334-3424
Adolfo R. Mora Autor/a Schreiner University https://orcid.org/0000-0001-7693-4203
Joseph D. Straubhaar Autor/a The University of Texas at Austin https://orcid.org/0000-0001-8285-1498

DOI:

https://doi.org/10.5294/pacla.2023.26.4.7

Palabras clave:

Género, clase, interseccionalidad, tecnología, brecha digital, inclusión digital

Resumen

En este artículo se aplica la teoría de la interseccionalidad para analizar los desafíos y aciertos de las comunidades vulnerables en el desarrollo del tecnocapital, una forma de capital cultural que influye en la adopción y el uso de la tecnología por parte de las personas. A través de métodos etnográficos, como observaciones participantes y entrevistas a un grupo de latinas estadounidenses de clase trabajadora en el centro de Texas, este trabajo pretende explorar por qué los programas de inclusión digital deberían ir más allá del primer y segundo nivel de la brecha digital. Nuestros hallazgos muestran que este grupo de mujeres enfrentó barreras únicas para la inclusión digital, como las habilidades, el tiempo, la percepción de autoexclusión y la desconfianza en sí mismas. Incluso cuando en sus hogares contaban con acceso a Internet, dispositivos y conocimientos, sentían que carecían de las capacidades para manejarlos, lo que reflejaba una dinámica familiar de género compleja. Una etnografía de dos años de duración con una organización sin ánimo de lucro que atiende a jóvenes y padres del vecindario reveló que incluso esta organización tuvo dificultades para reconocer los diferentes problemas interconectados que surgen del género, los roles domésticos y la edad, además de otro tipo de problemas que enfrentan los inmigrantes latinos de clase media en un gran enclave urbano. No obstante, el análisis interseccional que llevó a cabo la autora principal, cuando trabajaba para dicha organización, le permitió ver y tomar mejores decisiones para satisfacer las necesidades de estas mujeres tanto en materia de inclusión digital como de educación de los padres.

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Biografía del autor/a

Claudia Silva, Instituto Superior Técnico

Cláudia Silva is a Postdoctoral Research fellow at M-ITI (Madeira Interactive Technologies Institute). She received a PhD in Digital Media from the New University of Lisbon within the context of the University of Texas at Austin-Portugal international doctoral program (May, 2016). For her doctoral dissertation, she worked with Latino communities in Austin, Texas, during four years, conducting ethnographic work and teaching different age groups how to create location-based storytelling. In Portugal, she has worked as an Arts Journalist for the national Portuguese newspaper Público. Cláudia has also published in the newspaper Folha de São Paulo, and in other regional and local Brazilian publications. She received a MA in Journalism from the New University of Lisbon, in Portugal (2009), and a BA in Social Communication (Journalism) from the Catholic University of Minas Gerais, in Brazil (2005). Her research interests are on digital media, locative media, location-based storytelling and mobile media, underserved and local communities, new technologies applied into social innovation and journalism.

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