SARMIENTO GUEDE, José Ramón; DE ESTEBAN CURIEL, Javier; ANTONOVICA, Arta. Word-of-Mouth Communication as a Consequence of Relationship Quality in Online Environments. Palabra Clave, [S. l.], v. 21, n. 4, p. 1075–1106, 2018. Disponível em: https://palabraclave.unisabana.edu.co/index.php/palabraclave/article/view/7859. Acesso em: 7 may. 2024.